Concierge and More

Case for Implementing “Concierge and More”

Since working with corporate relocation from 1985, Libertyville Corporate Apartments has adapted to the changes in the market.  It is still not uncommon to have employers search their sources for someone to show potential new employees or transferees the area.  Perhaps, the employee was provided a local host that would show them various prospective communities.  Due to the cost of relocation and the higher expectations of the employee, there is a need to develop a more defined process for introducing employees and their families to local communities.

Our Mission

To help people “choose well to live well” for their interim housing needs.

How “Concierge and More” Works

Libertyville Corporate Apartments receives the name of the potential transferee.  Background information regarding the transferee is shared with us for the purpose of understanding the transferee’s needs.  The transferee would be contacted and a meeting date set up with them.

Next, if possible, a personal meeting takes place to establish a good working relationship and to further understand their needs, concerns, and goals.  Discussions such as, family considerations, schools to meet their criteria, family lifestyle and the type of community they are seeking, and the distance they will be willing to drive to and from work.

This information would determine which communities and the amount of time needed to provide them with a sufficient level of understanding.  For example, the following places are usually important to know:             

Special Needs

In some cases, a special need may arise related to the transferee or their family.  For example, one family had two children with learning deficiencies which required special education for them.  A school was located, the parents met with the school principal and had their concerns and questions addressed.  In another instance, the family being relocated had two children that spoke very little English and needed tutors that would come to their home.  In both of these special need cases, we were able to fulfill the employee’s and employer’s needs.

Real Estate Referrals

As a matter of ethics, we do not refer individuals to area realtors.  We often find that transferees are given a list of names, or a local real estate company to contact for their permanent housing needs.  We have worked with many local realtors in the area, including Coldwell Banker, ReMax, Century 21, Baird & Warner, Koenig & Strey, and Renaissance Realty Group.  Some local realtors recommend Libertyville Corporate Apartments for temporary living to their clients and we do honor a referral fee for their support.

Win-Win Relationship

We believe that by including Concierge and More as part of temporary housing, a win-win situation will occur for your company and the transferee.  This value-added relationship will help people because they will “choose well to live well.”

Libertyville Corporate Apartments

P.O. Box 38

Libertyville, IL  60048

tel: 847-367-7153  e-mail: lcapts@yahoo.com