Compliance Notice
This Privacy Policy is prepared in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) (S.C. 2000, c. 5) and applicable provincial privacy legislation. Corporate Apartments is operated by its publishing team from Canada.
1. Who We Are
Corporate Apartments is an independent Canadian editorial platform operated at corpapartments.com, with editorial offices located at 100 King Street West, Suite 5600, Toronto, ON M5X 1C9, Canada. For privacy enquiries: hello@corpapartments.com.
2. What Information We Collect
2.1 Information You Provide
- Contact form submissions: name, email address, message content, and subject.
- Newsletter subscriptions: email address and selected subscription tier.
- Payment information: processed entirely by our PCI-DSS compliant payment processor. Corporate Apartments does not store credit card numbers or payment credentials.
2.2 Automatically Collected Information
- IP address, browser type, and operating system (via standard web server logs).
- Pages visited, time spent on pages, referring URL (via analytics tools).
- Cookie data (see Section 6).
3. How We Use Your Information
We use your personal information only for the purposes for which it was collected:
- Contact form submissions: to respond to your enquiry.
- Newsletter subscriptions: to deliver the newsletter service you subscribed to, send billing notices, and provide customer support.
- Analytics data: to understand how readers use our site and improve content and navigation.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We do not use personal information for automated decision-making or profiling.
4. Legal Basis for Processing (PIPEDA)
Under PIPEDA, we rely on your consent as the legal basis for processing personal information. By submitting a contact form or subscribing to our newsletter, you are providing express consent to the uses described in this policy. You may withdraw consent at any time; however, withdrawal may affect our ability to provide the service in question.
5. Your Rights Under PIPEDA
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Withdraw consent to processing at any time.
- File a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
To exercise any of these rights, contact us at hello@corpapartments.com. We will respond within 30 days.
6. Cookies and Tracking
We use essential cookies to maintain session state and remember your cookie consent choice. We use analytics cookies (with your consent) to understand site usage via aggregate, anonymized data. We do not use advertising cookies or cross-site tracking.
You can withdraw cookie consent at any time by clicking Reset Cookie Preferences.
7. Data Retention
- Contact form submissions: retained for 24 months for customer service purposes, then deleted.
- Newsletter subscriber data: retained while the subscription is active and for 12 months after cancellation.
- Analytics data: aggregate data retained indefinitely; individual session data retained for 26 months (industry standard).
8. Security
We implement industry-standard security measures including HTTPS encryption for all data in transit, access controls limiting personal data access to authorized personnel, and regular security reviews. In the event of a data breach that creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner as required under PIPEDA.
9. Third-Party Services
We use third-party services that may process data on our behalf:
- Hosting provider: Web server and infrastructure hosting in Canada or the United States.
- Payment processor: PCI-DSS compliant; processes subscription payments on our behalf. We do not receive or store payment card data.
- Analytics: Aggregated, anonymized web analytics. No personally identifiable information is shared.
10. Changes to This Policy
We will notify subscribers by email of any material changes to this Privacy Policy at least 14 days before changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact for Privacy Matters
Privacy Officer, Corporate Apartments
100 King Street West, Suite 5600, Toronto, ON M5X 1C9
hello@corpapartments.com